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Helpline Number Of IRCTC – Complaint Number For Railway

Want to know helpline Number of IRCTC? Searching for complaint numbers for railway? Here is a list of useful railway helpline numbers for any Railway enquiry. The IRCTC helpline numbers are set up to help passengers in need and ensure their safety and security. From IRCTC complaint for food to cleaning request and ticket booking to refund and cancellation, you can call IRCTC helpline numbers for any assistance.

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Toll- Free 24×7 Complaint Number For Railway

Below listed are the 24×7 IRCTC toll-free helpline numbers you can use to make any railway enquiry.

Toll-Free NumberServices
1323e-catering
138Grievance
1800-111-139General Enquiry
1800-111-322Railway Police
1800-11-1321Catering related suggestions & Complaints
155210
011155210
Vigilance
182Child & Women Safety
1512Zonal Railway Police
1098Missing Child Helpline
139PNR enquiry
Cancellation
Fare Related Query
Seat Availability
Current Train Running Position

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IRCTC Air Helpline – Air Tickets And Tourism

ServiceIRCTC HelplineEmail
Air Ticket1800-110-139
0755-6698100
0755-4090400
flights@irctc.co.in
Tourism1800-110-139
0755-6698100
0755-4090400
tourism@irctc.com
Maharajas’ Express+91 97176-35915maharajas@irctc.com
Buddhist Train+91 97176-48718buddhisttrain@irctc.com

Helpline Number Of IRCTCZone-Wise Control Room Numbers

Below listed are the Zonal complaint number for Railway

  • Central Control – +91-97176-39005
  • East Zone – +91-98310-74006
  • West Zone – +91-82879-31874, +91-82879-31875
  • South Zone – +91-90030-16161
  • South Central Zone – +91-97013-60702
  • North Zone – +91-97176-40700

FAQS On Helpline Number Of IRCTC

Find below FAQs on helpline number of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.

Which is the railway enquiry app?

Rail Enquiry is the railway enquiry app. To download, Android users click here and iOS users click here. You can find live train running status, cancel tickets or find information about special trains and cancelled trains on the app. Railway news and updates are also available on the app.

What is the IRCTC helpline for refund?

You can call the toll-free number 139 for IRCTC ticket cancellation and refund related queries. Here are more numbers you can use for IRCTC refund related queries:
0755-6610661
0755-4090600
Language: English & Hindi
Email for cancellation and refund of tickets booked through the IRCTC site/app:
I-tickets/e-tickets : care@irctc.co.in
E-tickets : etickets@irctc.co.in

What is railway women’s helpline number?

Indian Railway’s women helpline number is 182. For child safety too you can call this number.

What is railway security helpline number?

Indian Railway has launched the nationwide helpline – 182 to ensure the security of passengers. You call this number to report malpractices or any exploitation by touts.

What is railway pension helpline?

1800-1805-321 is the railway pension helpline. All central government employees can contact this number for any pension related queries.

What is railway medical helpline?

For any medical help, you can call the railway toll-free helpline 139.

How to send feedback to IRCTC via SMS?

You can send your IRCTC feedback at +91-9717630982. Indian Railways will take a note of suggestions.

What is IRCTC helpline email id?

Below listed are the IRCTC email ids :
E-ticket cancellation: etickets@irctc.co.in
I-tickets/e-tickets: care@irctc.co.in
Tourism queries: tourism@irctc.com
Buddhist Train: buddhisttrain@irctc.com
Air ticket related queries: flights@irctc.co.in
Maharaja Express: maharajas@irctc.com

Which IRCTC complaint portal?

The IRCTC complaint portal is RailMadad, A Grievance Redressal Mechanism. From registering complaint to tracking the status. you can do a lot more on the IRCTC complaint portal

How to dial toll-free 139 complaint number for Railway?

The IRCTC helpline 139 is available in 12 Indian languages. You do not need a smart phone to dial and register a complaint using 139. Below given are the options you will find when you dial 139 Indian Railway helpline.
Press 1 for queries related to medical assistance and security. You will be connected to a call center executive
Press 2 for information related to:
1. PNR status
2. Accommodation
3. Train arrival and departure
4. Fare enquiry
5. Ticket booking and cancellation
6. Wake up alarm and destination alert
7. Meal booking
8. Wheel chair booking
Press 3 to making complaints related to catering
Press 4 for any general complaints and queries
Press 5 if you have a query related to vigilance
Press 6 to get help if you met with an accident
Press 9 to know the status of your complaints
Press * to talk to an executive

Which is IRCTC refund complaint email id?

The IRCTC refund compliant email id is care@irctc.co.in. You can email to this id for any of your I-tickets/e-tickets related queries.

Which is IRCTC parcel complaint number?

139 is the IRCTC parcel complaint number. You can also raise your parcel complaint on RailMadad website. For parcel booking and other related services, click here

How to raise IRCTC complaint for food?

To raise IRCTC complaint for food, dial toll-free helpline number of IRCTC -139 and press 3 to register IRCTC complaint for food. You can also register any IRCTC related complaint on the RailMadad website.

How to raise IRCTC complaint for cleaning

To raise IRCTC complaint for cleaning complaint, you can visit Coach-Mitra and raise your cleaning request. You can also raise IRCTC complaint for cleaning by sending SMS to 9821736069 or 9821736069

Number to SMS – 9821736069
Format – OB< Space >< Service Code >< Space >< 10-digit PNR number>< Space >< Description >
Example – OB T 2945014563 Toilet choked

Number to SMS – 9821736069
Format – OB< space >< service code >< space >< 10 points PNR No. >< space ><
Example – OB T 2945014563 Toilet choked

Source: www.irctc.com and pib.gov.in

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