Want to know helpline Number of IRCTC? Searching for complaint numbers for railway? Here is a list of useful railway helpline numbers for any Railway enquiry. The IRCTC helpline numbers are set up to help passengers in need and ensure their safety and security.
From IRCTC complaint for food to cleaning request and ticket booking to refund and cancellation, you can call IRCTC helpline numbers for any assistance.
Check Out: Toll-Free CM Helpline Number
Toll- Free 24×7 Complaint Number For Railway
Below listed are the 24×7 IRCTC toll-free helpline numbers you can use to make any railway enquiry.
| Toll-Free Number | Services |
|---|---|
| 1323 | e-catering |
| 138 | Grievance |
| 1800-111-139 | General Enquiry |
| 1800-111-322 | Railway Police |
| 1800-11-1321 | Catering related suggestions & Complaints |
| 155210 011155210 | Vigilance |
| 182 | Child & Women Safety |
| 1512 | Zonal Railway Police |
| 1098 | Missing Child Helpline |
| 139 | PNR enquiry Cancellation Fare Related Query Seat Availability Current Train Running Position |
Read: Full List Of Vande Bharat Trains With Timetable
IRCTC Air Helpline – Air Tickets And Tourism
| Service | IRCTC Helpline | |
|---|---|---|
| Air Ticket | 1800-110-139 0755-6698100 0755-4090400 | flights@irctc.co.in |
| Tourism | 1800-110-139 0755-6698100 0755-4090400 | tourism@irctc.com |
| Maharajas’ Express | +91 97176-35915 | maharajas@irctc.com |
| Buddhist Train | +91 97176-48718 | buddhisttrain@irctc.com |
Read: Amrit Bharat Station Scheme – Full List Of State-Wise Stations
Helpline Number Of IRCTC – Zone-Wise Control Room Numbers
Below listed are the Zonal complaint number for Railway
- Central Control – +91-97176-39005
- East Zone – +91-98310-74006
- West Zone – +91-82879-31874, +91-82879-31875
- South Zone – +91-90030-16161
- South Central Zone – +91-97013-60702
- North Zone – +91-97176-40700
Read: IRCTC Trains: Book Train, Flight And Bus Tickets Online
FAQS On Helpline Number Of IRCTC
Find below FAQs on helpline number of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.
Which is the railway enquiry app?
What is the IRCTC helpline for refund?
You can call the toll-free number 139 for IRCTC ticket cancellation and refund related queries. Here are more numbers you can use for IRCTC refund related queries:
0755-6610661
0755-4090600
Language: English & Hindi
Email for cancellation and refund of tickets booked through the IRCTC site/app:
I-tickets/e-tickets : care@irctc.co.in
E-tickets : etickets@irctc.co.in
What is railway women’s helpline number?
Indian Railway’s women helpline number is 182. For child safety too you can call this number.
What is railway security helpline number?
Indian Railway has launched the nationwide helpline – 182 to ensure the security of passengers. You call this number to report malpractices or any exploitation by touts.
What is railway pension helpline?
1800-1805-321 is the railway pension helpline. All central government employees can contact this number for any pension related queries.
What is railway medical helpline?
For any medical help, you can call the railway toll-free helpline 139.
How to send feedback to IRCTC via SMS?
You can send your IRCTC feedback at +91-9717630982. Indian Railways will take a note of suggestions.
What is IRCTC helpline email id?
Below listed are the IRCTC email ids :
E-ticket cancellation: etickets@irctc.co.in
I-tickets/e-tickets: care@irctc.co.in
Tourism queries: tourism@irctc.com
Buddhist Train: buddhisttrain@irctc.com
Air ticket related queries: flights@irctc.co.in
Maharaja Express: maharajas@irctc.com
Which IRCTC complaint portal?
The IRCTC complaint portal is RailMadad, A Grievance Redressal Mechanism. From registering complaint to tracking the status. you can do a lot more on the IRCTC complaint portal
How to dial toll-free 139 complaint number for Railway?
The IRCTC helpline 139 is available in 12 Indian languages. You do not need a smart phone to dial and register a complaint using 139. Below given are the options you will find when you dial 139 Indian Railway helpline.
Press 1 for queries related to medical assistance and security. You will be connected to a call center executive
Press 2 for information related to:
1. PNR status
2. Accommodation
3. Train arrival and departure
4. Fare enquiry
5. Ticket booking and cancellation
6. Wake up alarm and destination alert
7. Meal booking
8. Wheel chair booking
Press 3 to making complaints related to catering
Press 4 for any general complaints and queries
Press 5 if you have a query related to vigilance
Press 6 to get help if you met with an accident
Press 9 to know the status of your complaints
Press * to talk to an executive
Which is IRCTC refund complaint email id?
The IRCTC refund compliant email id is care@irctc.co.in. You can email to this id for any of your I-tickets/e-tickets related queries.
Which is IRCTC parcel complaint number?
How to raise IRCTC complaint for food?
To raise IRCTC complaint for food, dial toll-free helpline number of IRCTC -139 and press 3 to register IRCTC complaint for food. You can also register any IRCTC related complaint on the RailMadad website.
How to raise IRCTC complaint for cleaning
To raise IRCTC complaint for cleaning complaint, you can visit Coach-Mitra and raise your cleaning request. You can also raise IRCTC complaint for cleaning by sending SMS to 9821736069 or 9821736069
Number to SMS – 9821736069
Format – OB< Space >< Service Code >< Space >< 10-digit PNR number>< Space >< Description >
Example – OB T 2945014563 Toilet choked
Number to SMS – 9821736069
Format – OB< space >< service code >< space >< 10 points PNR No. >< space ><
Example – OB T 2945014563 Toilet choked
Source: www.irctc.com and pib.gov.in
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