Delhi Jal Board Bill Payment Online– DJB Bill Payment, Bill View, Download, And More

You can make payment to Delhi Jal Board through the official DJB bill payment portal. After entering the K Number, you can pay the bill through the Delhi Jal Board Bill Desk or other gateways using your preferred mode of payment.
Given below is a detailed guide on how to make Delhi Jal Board online payment:
Step 1: Visit the page for DJB Bill Desk payment page.
Note: If you want to pay your water bill in Delhi Jal Board using other gateways, click here, and choose your preferred payment gateway, such as HDFC, Union Bank of India, etc.
Step 2: Enter your 10-digit K Number > Submit. 

Step 4: Your latest bill details will appear on the page. You can see your name, bill number, due amount, bill date, DJB bill pay due date, etc.

Step 5: Enter the payment amount in the field given > Choose a payment method such as internet banking, credit card, debit card, or wallet/cash card.
Step 6: Choose your bank or card from the dropdown menu > Enter your card details (if you have chosen debit or credit card) > Click on the Make Payment button.
Step 7: Proceed to make your payment to Delhi Jal Board using the payment method you have chosen.
Step 8: Once your DJB bill online payment is successful, you will get the transaction details on the screen. Note down the details for future reference.

You can get your latest duplicate bill of Delhi Jal Board online by following the instructions given below:
Step 1: Go to the DJB duplicate bill download page.
Step 2: Enter your 10-digit K Number printed on the bill > Enter the captcha text > Click on the View Bill button.
Step 3: Your latest bill details will be shown on the page > To download your duplicate bill for Delhi Jal Board, click on the PFD icon.

Step 4: The bill will open as a PDF document. You can download or print it. Given below is a sample duplicate bill for Delhi Jal Board.

Note: Please note that you can only view and download your latest DJB duplicate bill using this method. To download your previous bills – for instance, Delhi Jal Board Duplicate bill 2020 or 2019 – you must log in to the portal. check out the next question.

Want to download an old bill copy online – for example, Delhi Jal Board duplicate bill for 2020 or earlier? You can do it by registering on the portal and logging into your account. Here’s a detailed guide on how to view or download an old duplicate bill of Delhi Jal Board:
Step 1: Go to the DJB login page.
Step 2: If you are a new user, register on the portal by clicking the Register option.
Step 3: Create your account by entering all required details – such as the K Number, mobile number, email address, user ID, password, security questions, etc.
Step 4: After successful registration, sign in to your account using the user ID and password you have created.
Step 5: You can see your bill history on the page. To download a Delhi Jal Board duplicate bill from 2019 or 2020, you can click on the PDF icon next to that particular bill.

Step 6: You can now download the copy as a PDF document.   

The online consumer portal has the DJB bill download option using which you can download your latest water bill. Check out the steps below on how to do it:
Step 1: Visit the Delhi Jal Board bill download page.
Step 2: Enter your 10-digit K Number > Enter Captcha > View Bill.
Step 3: The page will show your latest water bill details along with an option for downloading the bill > Click on the PDF icon to download and save the bill as a PDF document.

Note: This Delhi Jal Board bill download method is only for downloading your latest bill. To download old bills, you must register and create an account. See the next question for a detailed guide on how to download old DJB bills online.

To download old DJB bills online, you must be registered on the portal. Given below is a detailed guide on how to view and download old DJB bills online.
Step 1: Visit the Delhi Jal Board login page > If you are not a registered user, click on the Register option and create an account.  
Step 2: Fill in the details – your 10-digit K Number, phone number, email ID, user name, password, etc. – and create an account.
Step 3: Once you are successfully registered on the portal, log in to your account.
Step 4: The page will show a list of old bills. The DJB bill download option (PDF icon) can be seen next to each bill.

Step 6: To download an old bill, click on the PDF icon next to it. You can save the bill as a PDF document.

To view the details of your latest water bill, you must use the DJB bill view option available on the consumer portal. Here’s how to do it:
Step 1: Go to the Delhi Jal Board view bill page.
Step 2: Enter your 10-digit K Number > Enter Captcha > Click on View Bill.
Step 3: You can now view the details of your latest Delhi Jal Board bill on the page, including the due amount, bill date, due date, etc.

Step 4: T get a copy of the detailed bill, click on the PDF icon (under Bill Image)

Note: The Delhi Jal Board bill view option mentioned above is to view your latest bill. To view your old bills, follow these steps: Go to the Delhi Jal Board login page > Log in to your account/ Unregistered users must first register > You can view your old bills under Bill History.  

You can download your Delhi Jal Board receipt for the last and old payments from the DJB consumer portal.  Check out the instructions below:
1.      Delhi Jal Board Last Payment Receipt (Login not required)
Go to the Delhi Jal Board bill payment receipt download page > Enter your 10-digit K Number > Enter Captcha > View Receipt > You can now see your last payment details > Download your latest Delhi Jal Board bill receipt by clicking on the PDF icon.

2.      Delhi Jal Board old receipt download (Login required)
Visit the Delhi Jal Board login page > If you are a registered user, log in to your account / if you are a new user, register on the portal > Log in to your account > You can see your available past payment details under Payment History > To download your Delhi Jal Board old receipt for  particular month, click on the PDF icon next to it. 

The Delhi Jal Board water bill K Number is a unique number assigned to each water connection. It is a 10-digit number printed on your water bill.
Check out the sample Delhi Jal Board water bill given below to see where to find the K Number (circled in red).

Yes. DJB mSeva is the official Delhi Jal Board app for paying your water bill in Delhi. You can download the Android version of the app by clicking here.  
In addition to making Delhi Jal Board payment online, customers can use the app for generating the bill by entering the meter readings and uploading the meter photo, and downloading the latest bill, old bills, bill payment receipts, etc. You can also register complaints using the Delhi Jal Board app.

The toll-free customer care number of Delhi Jal Board is 1916. For complaints related to meter reading and billing, dial 1916 – Extension 2. If you have a Delhi Jal Board sewer complaint or issues related to water contamination, water tanker, etc., dial 1916 – Extension 1.
Please note that 1916 is the Delhi Jal Board helpline number – it is available 24×7. You can call the number from your mobile and landline and register Delhi Jal Board complaints related to excess billing, faulty meter, and other water and sewage problems.

The Delhi Jal Board complaint number (toll-free) to contact the 24×7 customer care center is 1916. You can also call the direct lines – 011-23538495, 011-23527679, and 011-23513073. The Delhi Jal Board contact number for WhatsApp is 9650291021.
Alternatively, you can get in touch with the Zonal Revenue Office (ZRO) in your area and register complaint. The Delhi Jal Board complaint number list of ZROs is given below:

Zone	Complaint Number
Jhandewalan	011-23612792
Tibiya College	011-23546251
Pratap Nagar	011-23692201
Mukherjee Nagar	011-27606627
Burari	011-27613757
Kewal Park	011-27675270
Mayur Vihar	011-22759551
Preet Vihar	011-22444424
Mandawali	9650026206)
Shiv Puri	011-22047239
Yojna Vihar	011-22158119
GTB Enclave	011-22571986
Yamuna Vihar	011-22910491
Seelam Pur	011-22182253
Shahadra	011-22591171
Saket	011-29561916
Giri Nagar	011-26212219
Lajpat Nagar	011-29814106
Greater Kailash - I	011-29239806
Sarita Vihar	011-29941159
Vasant Kunj	011-26897787
R.K. Puram	011-26193424
Malviya Nagar	18001024669
Vasant Vihar	18001037232
Rohini	18001037232
Narela	011-27281673
Ashok Vihar	011-27301456
Kanhiya Nagar	011-27395044
Subhash Nagar	011-25408765
Punjabi Bagh	011-25223568
Rajendar Nagar	011-25724938
Paschim Vihar	011-25252797
Sultan Puri	011-25476298
Kirari	9871411238
Janak Puri	011-25557475
Rajouri Garden	8800233484
Kakrola More	9871241848
Dwarka	011-28082442
Mohan Garden	18001217744
Najafgarh	18001217744
Bhera Enclave	18001217744

You can register your complaint to Delhi Jal Board in the following ways:
1. Call the Delhi Jal Board helpline number 1916 – Extension 1 to register complaints related to sewage, water contamination, tanker, etc.
2. Call the Delhi Jal Board helpline number 1916 – Extension 2 to register water billing and meter related complaints
3. Call the Delhi Jal Board complaint numbers (direct lines) – 011-23538495, 011-23527679, and 011-23513073
4. Contact the officials via WhatsApp – 9650291021
5. Mail your grievance to  grievances-djb@delhi.gov.in or prodjb306@gmail.com
6. Register your Delhi Jal Board complaint online through the DJB mSeva App.
7. Get in touch with officials at the concerned Zonal Revenue Office (ZRO). Find a complete list of ZROs and their contact numbers here.
 

The Delhi Jal Board complaint email IDs are grievances-djb@delhi.gov.in and  prodjb306@gmail.com. You can write to these mail IDs regarding any complaints related to water, billing, and sewage.

Please note that to lodge your complaint online through the consumer portal, you must be registered on the portal. Given below is a step-by-step guide on how to register your Delhi Jal Board online complaints:
Step 1: Visit the Delhi Jal Board login page.
Step 2: If you are already registered on the portal sign in to your account. If not, you must first create an account by clicking on the register option.
Step 3: Fill in the details and create the account > After that, log in to your account.
Step 4: You can see the navigation menu on the left side of the screen > Choose Grievance Registration.

Step 5: Fill in details of your complaint > Click on the Submit button to register your Delhi Jal Board complaint online.
Step 6: Once your complaint is registered with DJB, you will get a complaint registration number. Note it down to track the Delhi Jal Board complaint status. (Check the next question to see how to track the status of your complaint online.)
Note: Consumers can also register complaints through Delhi Jal Board complaint app: Download the app > Register on the app > Log in to your account > Choose the Raise Grievance option > Choose the grievance category > Describe the complaint > Attach image file (if any) > Submit.

You can check the status of your Delhi Jal Board complaint by following these steps:
Step 1: Go to the Delhi Jal Board login page.
Step 2: Create an account by clicking the register option. (If you already have an account, log in using your credentials)
Step 3: After registration, log in > Choose Grievance Status Check from the navigation menu > Enter the complaint registration number you received at the time of registering your grievance.
Step 4: You can now see your Delhi Jal Board complaint status.

Have you purchased a property but the DJB water connection is still in the name of the previous owner? You can now change your name in Delhi Jal Board online by applying for mutation.
Here’s a step-by-step guide on how to do the name change in Delhi Jal Board online:
Step 1: Go to the Delhi Jal Board name change/mutation page.
Step 2: The page will show the application form for changing the name > Fill in the details, as applicable.

 Step 3: Fill in the details of the existing customer > Fill in your details
Step 4: Attach the scanned copies of the ownership proof, identity proof, self-declaration form, signature, passport size photograph, etc.
Step 5: Click on the Preview button to see if you want to make any corrections to the application > Submit your Delhi Jal Board change of name application.
Step 4: Pay the mutation fee/Delhi Jal Board name change charges. You will get an acknowledgment once you have successfully submitted your application.
Note: The Delhi Jal Board name change charges are as follows: INR 100 as mutation fee, INR 250 as occupier security, INR 1000 as water advance (which is not applicable if the property has been transferred to your name from a blood relative), and meter security charges, if applicable.

To take a Delhi Jal Board bill printout, follow these steps:
Step 1: Go to the DJB Bill Print/ Bill View Page.
Step 2: Enter your 10-digit K Number > Enter Captcha > View Bill.
Step 3: Your latest bill details will appear > Download the bill by clicking on the PDF icon > Take a printout.
The Delhi Jal Board bill print method mentioned above is only for printing your latest bill. For printing your old bills, you must log in/create an account.

The Delhi Jal Board Twitter handle is – https://twitter.com/DelhiJalBoard. You can get the latest news and updates related to DJB here. 

The official Delhi Jal Board website is http://delhijalboard.nic.in/. The consumer portal of the Delhi Board is https://djb.gov.in/, through which you can make your Delhi Jal Board bill payment, download bills, view bill details, and apply for new connection, mutation, water tanker, etc.

You can calculate your DJB water bill if you know the tariff and your current and previous meter readings. Given below is the Delhi Jal Board tariff for domestic and non-domestic users:

Category	Consumption	Water Charges per KL	Service Charges
Domestic	1 to 20 KL	5.27	146.41
	20 to 30 KL	26.36	219.62
	Above 30 KL	43.93	292.82
Non-Domestic	0 to 6 KL	17.57	146.41
	6 to 15 KL	26.35	292.82
	15 to 25 KL	35.14	585.64
	25 to 50 KL	87.85	1024.87
	50 to 100 KL	140.56	1171.28
	Above 100 KL	175.69	1317.69

Given below is the DJB bill calculator formula to calculate your approximate water bill using the meter reading details available on your bill. Here’s an example:
Units consumed (difference between last and current meter readings) = 50 units
Number of days (between last and the latest meter reading) = 60 days
Monthly consumption =Total units ÷ Number of days x 30. In this case, 50 ÷ 60 x 30 = 25. That is, your average monthly consumption is 25.
Water charges for the first 20 units (KL) – 5.27 per unit. That is 5.27×20=105.4
Water charges for the next 5 units (KL) – 26.36 per unit. That is, 26.36×5=131.8
So, the total water charges = 237.2
Monthly service charges (applicable category is 20 to 30 KL) = 219.62
So, total approx. amount for one month (water charge + service charge) = 237.2+219.62= 456.82
(If sewer charges are applicable, it is calculated as 60% of the water charge).
The DJB water bill calculator formula given above will help you calculate your average monthly consumption and approximate monthly water bill amount.

Different areas in Delhi have different water supply timings. You can find Delhi Jal Board Water supply timing details on the official site.