Bill Payment

APSPDCL Bill Payment – FAQs On AP Electricity Bill Online Payment

Want to make APSPDCL bill payment at the comfort of your home? What are the ways to make APSPDCL bill pay online? How to view APSPDCL Bill online? What is APSPDCL login page? Find out answers to all your questions about AP electricity bill payments online.

The official APSPDCL website offers many quick and easy methods for Andhra Pradesh or AP electricity bill online payment. These include APSPDCL BillDesk, APSPDCL department app, AP Online portal, BHIM UPI, and TA Wallet, to name a few. In addition to making AP electricity bill payment online, you can also use the website to check your bill, make APSPDCL bill enquiry, view your latest bill details, pay your APSPDCL HT bill, lodge online complaints, and a lot more.

So, let’s check out how to make online APSPDCL bill payments without stepping out of your house? How to make APSPDCL bill enquiry, how to download APSPDCL mobile app, or how to view your HT bill online? Or what are APSPDCL bill rates?

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APSPDCL Bill Rates Or Tariff

The latest APSPDCL slab rates and unit charges are listed in the table given below. Check it out to the see cost of one unit of electricity in AP or APSPDCL bill rates:

Domestic LT (2020-2021)
Category SlabEnergy Charges (₹/kWh)
Consumption of <= 75 Units Per Month0-501.45
51-752.6
 Consumption of >75-225 Units Per month 0-502.6
51-1002.6
101-2003.6
201-2256.9
 Consumption of > 225 Units Per Month0-50 2.65
 51-1003.35
 101-200 5.4
 201-3007.1
 301-4007.95
 401-500 8.5
Above 5009.95

Andhra Pradesh APSPDCL Bill Payment – Top FAQs

Read on. Here are answers to some of the frequently asked questions on AP electricity bill online payment.

How can I make my APSPDCL bill pay online?

You can pay your AP electricity bill online by visiting the APSPDCL bill pay page. The following options are available on the page for APSPDCL bill pay online:

1.      To pay using APSPDCL BillDesk, click here.
2.      To pay using AP Online Portal, click here.
3.      To pay using APSPDCL BHIM UPI, click here.
4.      To pay using TA Wallet, click here.
5.      To pay through Razorpay, click here.  
6.      To pay through Paytm (Web version), click here.

You can choose any of the above-listed APSPDCL bill payments methods and pay your bill by entering your Service Number.

How can I pay my AP electricity bill using APSPDCL BillDesk?

APSPDCL BillDesk is one of the most popular ways to make AP electricity bill payment online. It allows you to use a wide range of payment methods including Debit Cards, Credit Cards, Internet Banking, Cash Cards, QR, and UPI, to name a few.
Here is a step-by-step guide on how to pay your bill through BillDesk APSPDCL:
Step 1: Go to the BillDesk APSPDCL
Step 2: Enter your 13-digit Service Number > Enter captcha details > Submit.

APSPDCL BillDesk

Step 3: This will redirect you to a page where your outstanding bill details are displayed. Verify your bill details and bill amount > Click on the Submit button.

 APSPDCL BillDesk
Step 4: Various payment modes will appear on the screen. Choose your preferred mode of payment and click on Make Payment.
Step 5: Complete the transaction by following the instructions that appear on the screen.
Step 6: Upon successful payment through APSPDCL BillDesk, you will receive a receipt. Download this APSPDCL bill receipt for future reference.

how to pay APSPDCL bill online using APSPDCL app?

Looking to make AP electricity bill online payment from your mobile? The official APSPDCL mobile app is a good option for you. Here’s how to pay using AP electricity bill payment app: 
Step 1: Download the APSPDCL app. (Currently, the app is available for Android users.)
Step 2: Sign up with your name and mobile number/email address. You can also choose the Quick Pay option to pay without signing up. For this, you will need only your Service Number and mobile number.

APSPDCL app

Step 3: Once signed up, log in using your credentials. Register your Service Number.

APSPDCL app
Step 4: After registration, choose the Bill Pay option. You can see your bill details, due date, and amount.

APSPDCL app
Step 5: Click on the Payment button after verifying the amount and details.
Step 6: Choose a payment gateway from the options given. Complete the transaction using your preferred mode of payment.

How to make APSPDCL bill payment through AP Online portal?

AP Online is the official portal of the Government of Andhra Pradesh. It offers many government-to-citizen services including online electricity and utility bill payments. To make your APSPDCL bill payment through AP Online, you need to:
Step 1: Go to the AP Online citizen login page by clicking here.
Step 2: If you are an already registered user, log in using your user ID and password. If you are a new user, register on the portal.
Step 3: Once logged in, choose APSPDCL from the billing options.
Step 4: Enter your 13-digit Service Number and proceed to pay the bill using your preferred mode of payment.

How can I make APSPDCL bill payment through TA Wallet?

TA Wallet is a digital wallet through which you can pay a good range of government and non-government bills. Here’s how to make your APSPDCL bill payment online using the wallet:
Step 1: Download the wallet. Android and iOS users can download it from the Play Store and App Store, respectively. You can also use the web version of TA Wallet.
Step 2: Register using your name, mobile number, and other required details.
Step 3: Once registered, log in using your mobile number and password.
Step 4: Load your wallet using one of the many payment methods given.
Step 5: Choose Pay Bills > Electricity > APSPDCL.
Step 6: Enter your 13-digit Service Number.
Step 7: Verify the bill amount and pay the bill using your wallet balance.
Registered users can also use TA Wallet for a variety of utility bill payments including:
1.      APEPDCL electricity bill payment
2.      TSSPDCL electricity bill payment
3.      HMWSSB water bill payment
4.      TSNPDCL electricity bill payment

How can I make APSPDCL bill payment online through BHIM UPI?

To pay your APSPDCL bill payment online through this BHIM UPI, follow the steps given below:
Step 1: Click here to visit the BHIM UPI payment page.
Step 2: Enter your 13-digit Service Number and captcha as shown on the page. Click on the Submit button.
Step 3: You can now see all your bill details. Click on the Pay button after you have verified the details.
Step 4: Enter your Virtual Payment Address (VPA) and click Submit.
Step 5: You will get a request for payment on your UPI app. Make sure to complete the transaction within 3 minutes.

Is there an APSPDCL app for AP electricity bill payment?

Yes. Southern Power Distribution Company has an official bill payment app you can use to pay your bills. Currently, only the Android version of the app is available. Click here to download the APSPDCL app.
After downloading the app, you can sign up, register your Service Number, and pay your bill. The app also has the Quick Pay option where you can pay your bill without login and registration.
Registered users can also use the APSPDCL app for the following services:
1.      View APSPDCL bills
2.      Get payment reminders
3.      View your payment history
4.      Register complaints
5.      Check the status of complaints and application status
6.      Check your consumption details and analyze the consumption pattern
7.      Give feedback
8.      Connect with APSPDCL customer care

How can I download the AP electricity bill payment app?

The APSPDCL app is available for download on Google Play Store. To download the app, click here. Please note that currently, the app is available only for Android users.

What is APSPDCL Service Number?

APSPDCL Service Number is a unique number issued to each connection. This 13-digit number is printed on your electricity bill. You will be asked to enter this number while making APSPDCL bill payment, registering complaints, checking bill status, etc.

How can I find my APSPDCL Service Number?

You can find your 13-digit APSPDCL Service Number on the top part of your electricity bill. Check the image given below to know how to find your APSPDCL Service Number.

APSPDCL bill payment

How can I view my APSPDCL bill online?

You can view your APSPDCL bill online on the official website by following the steps given below:
Step 1: Go to the APSPDCL bill view page.
Step 2: Enter your 13-digit Service Number > Enter captcha answer > Click on the submit button.
view APSPDCL bill online
Step 3: You can now view your APSPDCL bill details including bill amount, bill date, due date, etc.

view APSPDCL bill online

How can I view my APSPDCL HT bill?

HT (High-Tension) consumers can view their bill online on the APSPDCL website. Here’s a step-by-step guide on how to view your APSPDCL HT bill:
Step 1: Visit the APSPDCL HT bill view page.
Step 2: Enter the Service Number of your HT connection> Enter the answer to the captcha question > Submit.

view APSPDCL bill online
Step 3: Your APSPDCL HT bill details such as bill amount, due date, billing date, etc. will appear on the screen.
 
view APSPDCL bill online

How to do APSPDCL bill check online?

If you know your Service Number, you can check your latest APSPDCL bill online by following the steps given below:
Step 1: Go to the APSPDCL bill check page.
Step 2: Enter your Service Number and captcha answer > Click on the Submit button to proceed.

view APSPDCL bill online
Step 3: The details of your latest APSPDCL bill including the amount to be paid and the due date will appear the page.

view APSPDCL bill online

How can I check my APSPDCL HT bill online?

High-Tension consumers can check their APSPDCL HT bill details online by following the below-given steps:
Step 1: Visit the APSPDCL HT bill check page.
Step 2: Enter the Service Number of your HT connection> Enter answer to the numerical question > Submit.

view APSPDCL bill online
Step 3: All basic details of your latest APSPDCL HT bill

view APSPDCL bill online

How can I make APSPDCL bill enquiry?

APSPDCL consumers can make online bill enquiry and get the details of their latest bill. Here’s how you can make APSPDCL bill enquiry using your Service Number:
Step 1: Click here to access the APSPDCL bill enquiry page.
Step 2: Enter your Service Number (the 13-digit number printed on your electricity bill > Enter answer to the captcha question > Click on the Submit button.

view APSPDCL bill online
Step 3: The screen will now show the details of your latest APSPDCL bill. These include your bill date, due date, bill amount, contact details, and more.

view APSPDCL bill online

How can I make APSPDCL HT bill enquiry?

If you know your Service Number, you can easily make APSPDCL HT bill enquiry and get your bill details online. Given below is a step-by-step guide on how to do it.
Step 1: Go to the APSPDCL HT bill enquiry page.
Step 2: Enter your HT Service Number > Enter answer to the captcha question > Submit.

view APSPDCL bill online
Step 3: Your latest HT bill details will be displayed on the page. You can see details such as your name, category, section office, bill date, bill amount, due date, and more. If there is no outstanding payment, your bill amount will be shown zero.

view APSPDCL bill online

How can I check my APSPDCL bill status?

You can check the status of your AP electricity bill online on the APSPDCL website. Here’s how to do it:
Step 1: Visit the APSPDCL bill status check page.
Step 2: Enter your 13-digit Service Number found on your bill > Enter answer to the captcha question on the page > Click Submit.

view APSPDCL bill online
Step 3: You can now see your APSPDCL bill status. If you don’t have any outstanding payment, the Total Amount (to be paid) will be zero. (Check the image given below)

view APSPDCL bill online
Step 4: If you have outstanding payments, you can see it on the page.  (Check the image given below)

APSPDCL bill status

How can I check my APSPDCL HT bill status?

If you are an HT consumer, you can check your bill status online by visiting the official APSPDCL website. Check out the steps given below to see how to check APSPDCL HT bill status:
Step 1: Go to the APSPDCL HT bill status check page.
Step 2: Enter your HT Service Number > Answer the captcha question > Click on Submit.

view APSPDCL bill online
Step 3: Your APSPDCL HT bill status and details will appear on the screen. The Total Amount field will show zero if you have no outstanding payments.

view APSPDCL bill online
Step 4: If you have any pending payments, you can see the total payable amount.

APSPDCL bill status

What is the APSPDCL login page?

APSPDCL has separate login pages for LT and HT consumers.
1. APSPDCL login page for LT customers – If you are an LT consumer, click here to access the APSPDCL customer login page. New users must register first by going through this link
2. APSPDCL login page for HT customers – HT consumers must click here to access the APSPDCL customer login page. If you are a new user, click here to register first.

What is the full form of APSPDCL?

The full form of APSPDCL is Andhra Pradesh Southern Power Distribution Company Limited. It is a power distribution company under the Andhra Pradesh state government and supplies electricity to the southern part of the state.

What is the APSPDCL customer care number?

The APSPDCL customer care number for complaints and queries is 1800 4251 55333. You can also contact the APSPDCL toll-free number on 1912.

How can I see my APSPDCL consumption history?

To view your APSPDCL consumption history, click here > enter your 13-digit Service Number and captcha > click Submit > click on the Consumption and Payment History button.
You will see details such as the Opening Reading, Closing Reading, and Net Units for each month. You can also check your consumption history for the last 12 months on the APSPDCL app.

How can I view my APSPDCL bill history?

To view your APSPDCL bill history, follow the steps given below:
Step 1: Click here.
Step 2: Enter your Service Number > Enter captcha > Click on the Submit button. This will take you to a page where you can check your current bill details as well as your APSPDCL bill history.
Step 3: Click on Consumption History. You can now see your APSPDCL bill history for the last few months as a list. This includes details like bill date, net units, bill amount, opening and closing readings, etc.
Step 4: Click on a bill date to get details of that specific bill.

How can I check my APSPDCL bill payment history?

You need to be registered on the portal to view your APSPDCL bill payment history. Here’s a step-by-step guide on how to register on the portal and view your APSPDCL bill payment history.
Step 1: Go to the APSPDCL consumer login page (LT consumers). If you are an HT consumer, click here.
Step 2: If you are a registered consumer, log in with your username and password. New users must first register by clicking on Sign Up.
Step 3: After logging in to the account, add your 13-digit Service Number.
Step 4: Once you have added your Service Number, go to Billing and Payments > Click on Payment History to view your APSPDCL bill payment history.

What is the APSPDCL email ID for complaints?

The APSPDCL email ID for complaints is customercare@southernpowerap.co.in. For the official APSPDCL email IDs of all circles, divisions, and sub-divisions, click here.

How to use AP electricity bill calculator?

You can calculate your approximate bill amount using the Energy Calculator feature available on the APSPDCL app. Here’s how to use AP electricity bill calculator:
Step 1: Download the APSPDCL app > Sign up.
Step 2: Choose Energy Calculator on the home page.
Step 3: Enter your appliances and their usage details to calculate your approximate bill amount.

How do I complain to APSPDCL?

You can complain to APSPDCL in the following ways:
1. Online registration: Register APSPDCL complaints online by clicking here. (check the next question for more details)
2. Through the app: Register APSPDCL complaints through the app. Download the app > Sign up > Register your Service Number > Go to Customer Care on the home screen > Register your complaint by filling in the required details.
3. Call APSPDCL customer care: You can also contact APSPDCL customer care services at 1800 4251 55333 or 1912.
4. Write to APSPDCL customer care: You can also write to the customer care at customercare@southernpowerap.co.in.

How can I lodge APSPDCL complaints online?

If you have any complaints related to billing or any other issues, you can register your complaints on the official website. To know how to register APSPDCL complaints online:
Step 1: Visit the APSPDCL complaints page.
Step 2: Click on Spandana Complaint.
Step 3: Enter your Service Number, name, contact details, etc. > Choose the complaint type (related to billing, supply, etc.) > Choose the complaint sub-type > Describe your complaint in the field > Click submit.
Step 4: You will now receive an on-screen message with your complaint ID. You will need this ID to check your APSPDCL complaint status. (See the next question).

How to check APSPDCL complaint status?

To check your APSPDCL complaint status, click here > Click on Spandana Complaint Status > Enter your  APSPDCL complaint ID > Submit. Details of your APSPDCL complaint and its status will appear on the page.
(Check the previous question to see how to register your complaint online through Spandana Complaints Forum.)

Districts Served By APSPDCL

Five districts come under the Andhra Pradesh Southern Power Distribution Company aka APSPDCL. These are:
Nellore
Kadapa
Chittor
Kurnool
Ananthapur
Residents of these districts can make their APSPDCL bill payment online using any of the methods listed above.

List Of Mobile Apps For APSPDCL Bill Payments

You can choose to make your APSPDCL online bill payment from mobile using apps and e-wallets such as Google Pay, Paytm, PhonePe, etc. Check out some of the most popular apps and wallets you can use for AP electricity bill online payment.

Apps Links To Download
GooglePayAndroid / iOS
PhonePeAndroid / iOS
PaytmAndroid / iOS
MobiKwikAndroid / iOS
BHIM AppAndroid / iOS
FreeChargeAndroid / iOS
Ola Money Post PaidAndroid / iOS
TalkchargeWebsite
AmazonPay Bill

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2 Comments

  1. Hello,
    Thank you for reaching out. Unfortunately, we are not the the appropriate forum for addressing bill payment issues.
    You can raise a complaint by calling the APSPDCL customer care number 1800 4251 55333 or 1912.
    You can also email your complaint to APSPDCL at customercare@southernpowerap.co.in.
    Other options for filing online complaints with APSPDCL are detailed in our FAQs.
    We hope this helps.
    Team TCI

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