Bill Payment

Top FAQs On UGVCL Bill Payment Online In Gujarat

Making UGVCL bill payment online is now easier than ever. From the official consumer portal of the Uttar Gujarat Vij Company Limited (UGVCL), quick pay portal, and BillDesk to apps like Paytm and PhonePe, there are many ways to pay your bill, with or without login.

In addition to UGVCL online bill payment, the official web portal also allows you to check your payment status, download bills and payment receipts, view your latest bill details, check payment history, and more.

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UGVCL Bill Payment Online – FAQs

Here are answers to some of the frequently asked questions about UGVCL bill payment online and other consumer services.

How to pay your electricity bill using UGVCL quick pay?

As the name suggests, UGVCL quick pay is one of the most convenient ways to pay your electricity bill. The greatest advantage of this method is that you can pay the bill without login and registration, using Debit Cards, Credit Cards, and other payment methods.
Follow the steps given below to pay your bill using UGVCL bill payment online using quick payment:
Step 1: Go to the UGVCL quick pay page.
Step 2: Enter your 11-digitConsumer Number. If you are a High-Tension (HT) customer, enter your 5-digit Consumer Number.  
Step 3: You can now see your UGVCL bill details. If the amount shown on the page matches your latest bill, re-enter it in the box. In case your latest bill amount is not updated on the page, enter the amount as per your new electricity bill.
Step 4: Add your email ID in the box shown on the page to receive the UGVCL quick pay receipt by mail.
Step 5: Click Submit after verifying the details.
Step 6: You can now see the summary of your payment details, including your UGVCL payment reference number. Note down this number for future reference.
Step 7:  Click on the Pay Now button to proceed.
Step 8: Choose your preferred payment method from the options given. This includes Debit Cards, Internet Banking, UPI, Wallets, Credit Cards, etc.
Step 9: Click on the Make Payment button and follow the on-screen instructions to complete your UGVCL bill payment online.
Step 10: After the successful transaction, the page will display your UGVCL quick payment receipt. Make sure to download or print it.

How to make UGVCL bill payment online using BillDesk?

For unregistered consumers who wish to pay electricity bills without login, UGVCL BillDesk is a great option. While using this method, you can also opt Paytm as the payment gateway. Given below is a step-by-step guide to paying your electricity bill through UGVCL BillDesk:
Step 1: Visit the UGVCL BillDesk payment page.
Step 2: Enter yourUGVCL Consumer Number > Enter the captcha > Click on Check Consumer Number.
Step 3: All details related to your latest bill will appear on the screen. Verify the details.  
Step 4: Enter your email address and mobile number.
Step 5: From the payment gateways given, Choose BillDesk. You also have the option to choose Paytm as your preferred payment gateway.
Step 6: Depending on the payment gateway you choose, click on Payment Via BillDesk or Payment Via Paytm.
Step 7: You will now reach the payment page. Choose a payment method such as Debit Card, Credit Card, Internet Banking, etc. from the options given.
Step 8: Follow the instructions to complete the transaction and make your UGVCL bill payment online. 
Step 9: Download the UGVCL payment receipt and keep it for future reference.

How to pay your electricity bill through UGVCL consumer portal (registered users)?

When it comes to making UGVCL bill payment online, you also have the option to register on the consumer portal and then pay. Registered users can avail additional services offered by the portal – for instance, you can check your bill history and payment history, view your consumption history, download payment receipts, etc.
To register and pay via UGVCL consumer portal, you need to:
Step 1: Visit the UGVCL Consumer Portal.
Step 2: Register on the portal by clicking on Register Now.
Step 3: Once you have successfully registered, log in to your account with your credentials.
Step 4: Enter your 11-digit Consumer Number and add your LT (Low-Tension) account. To add an HT account, you must enter your 5-digit Consumer Number. Users who have more than one connection can add multiple accounts and make multiple bill payments.
Step 5:  Once the account is added, click on Pay Online – Registered Users. You can see this option on the left side of the page.
Step 6: The screen will now show your billing details. Verify the details > Re-enter the amount in the box > Click on Pay Now.
Step 7: You will get several options to complete the transaction. Choose Debit Cards, Credit Cards, Internet Banking, or any other mode of payment.
Step 8: Follow the instructions and complete the payment process.
Step 9:  Upon successful payment, you will get your UGVCL payment receipt with all the details. Make sure to save, download, or print this receipt.

How can I check UGVCL bills online?

How to Check Your Latest UGVCL Bill: Click here > Enter your 11-digit Consumer Number > Click Search. You will get your last UGVCL bill details and last payment details, including the bill amount, due date, last reading, total consumption units, etc.
How to Check Your UGVCL Bills from Past Months: Visit the consumer portal > Register on the portal > Sign in > Add your Consumer Number > Go to History Search > Click on Bill History > Choose the Billing Period > Search. You can view your past UGVCL bills in Gujarati or English.

How to download my UGVCL light bill online copy?

To download an online copy of your latest UGVCL light bill (duplicate bill) as PDF, you need to:
Step 1: Go to the UGVCL bill download page.
Step 2: Enter your 11-digit Consumer Number.
Step 3: Click Search.
Step 4: Click on Download eBill.
Step 5: Download your UGVCL light bill online copy in PDF format.

What is the official UGVCL consumer portal?

Click here to access the official UGVCL consumer portal. You can pay your bills, download payment receipts, change your name, register online complaints, check bill history, and avail other consumer services by registering on the portal.

Can I make my UGVCL bill payment online without logging in?

Yes. You can make UGVCL bill payment online without registration and login using the quick payment and BillDesk/Paytm options. You need your 11-digit Consumer Number, mobile number, and email address to pay using these methods.

What are UGVCL Customer Care numbers?

The customer care numbers of UGCVCL are 1800-233-155335 and 19121. These are centralized numbers for consumers from all circles and divisions under UGVCL. You can call these numbers to book your complaints related to bill payment and other concerns. 

Does UGVCL have an official mobile app for making online payments?

Yes. Gujarat Urja Vikas Nigam Limited (GUVNL), the umbrella company of UGVCL, has an official app for Android users. You can download this app on your phone and make your UGVCL bill payment online.
You can also use the app for the following:
Pay MGVCL bill online
Pay PGVCL bill online
To pay DGVCL bill online
Make quick payments without login
View your bill history and payment history (up to 6 months)
Check and analyze your consumption history (6 months)

What is UGVCL Consumer Number?

UGVCL Consumer Number is a unique number allotted to each connection. The Consumer Number for LT (Low-Tension) residential connections will have 11 digits while HT (High-Tension) connections will have 5 digits. To find your UGVCL Consumer Number, check the upper left side of the electricity bill.

Can I make UGVCL bill payment online using debit cards?

Yes. You can make online payment for UGVCL using Visa, Maestro, Master Card, and RuPay debit cards. This option is available when you pay through the quick payment portal, BillDesk, and consumer portal.

How to check UGVCL bill payment status (quick payment)?

If you have made UGVCL online bill payment using the quick pay option, you can check its status using the payment reference number. To check your UGVCL bill payment status:
Step 1: Visit the UGVCL bill payment status check page.
Step 2: Enter your Consumer Number.
Step 3: Enter the Payment Reference Number (which you received at the time of payment).
Step 4: Click Search. Your UGVCL bill payment status will appear on the screen.

How to calculate my bill amount using UGVCL bill calculator?

UGVCL bill calculator allows you to calculate your approximate bill amount based on the appliances you use and the duration of usage per day. To calculate your bill, you need to:
Step 1: Go to the UGVCL bill calculator page.
Step 2: Select an Appliance, Watt, Number, and Daily Usage (in hours) from the dropdown. On the screen, you can see the total number of units used by that appliance in 30 days.
Step 3: Click the Add button to add this appliance to your list. You can now see your total monthly consumption and total bi-monthly consumption on the screen.
Step 4: Choose another appliance and do the same. Repeat this and add all the appliances you use in your house to this list.
Step 5: You can now see the total number of units (both monthly and bi-monthly) used by all these appliances.
Step 6: Check UGVCL tariff details and calculate your approximate bill by multiplying the total units by the rate per unit. (See the next question for the latest UGVC tariff and unit rates.)

What is the latest UGVCL tariff and unit rates for 2020 – 2021?

Check the table given below for the latest UGVCL tariff and unit rates (rural and urban residential users) for 2020 – 2021:

CategoryConsumption Slab (in Units)Charges per Unit (in INR)
1) Non-BPL Consumers (RGP**- Urban)First 50 units 3.05
51 to 100 units 3.50
101 to 250 units4.15
Above 250 units 5.20
2) BLP Consumers (RGP-Urban)First 50 units 1.50
Remaining units As per RGP
3) Non-BPL Consumers (RGP -Rural)First 50 units 2.65
51 to 100 units 3.10
101 to 250 units3.75
Above 250 units 4.90
4) BLP Consumers (RGP -Rural)First 50 units 1.50
Remaining units As per RGP Rural
CategoryLoad Range (in KW)Charges per Month (in INR)
1) Non-BPL Consumers Up to and including 2 kW 15
Above 2 to 4 kW 25
Above 4 to 6 kW 45
Above 6 Kw70
2) BLP Consumers (RGP)Across all ranges 5
** Residential General Purpose

How to make UGVCL solar rooftop payment online?

To make UGVCL solar rooftop payment online (solar rooftop installed under the Surya Gujarat Scheme), your need to:
Step 1: Go to the UGVCL solar rooftop payment page.
Step 2: Enter your SR Number and captcha as shown in the image
Step 3: Click Search
Step 4: Your UGVCL solar rooftop payment details will appear. Verify the details and click on the Pay Now button.
Step 5: Choose your preferred mode of payment and complete the transaction.
Step 6: Print or download your UGVCL solar rooftop payment receipt.

What is the full form of UGVCL?

The full form of UGVCL is Uttar Gujarat Vij Company. It is an electricity company that supplies electricity to the northern regions of Gujarat. 

How to lodge an online complaint with UGVCL?

To lodge an online complaint related to billing, meter malfunction, etc., Go to the UGVCL online complaint page > Enter your contact details, address, etc. > Choose your complaint type from the options given >  Describe the complaint > Save.
To book complaints related to online bill payment, call UGVCL customer care numbers at 1800-233-155335 and 19121.

How can I check my UGVCL online complaint status?

You can check your UGVCL online complaint status by clicking here and entering your complaint number. 

What are the apps and wallets I can use to make UGVCL bill payment online?

You can make UGVCL online bill payment through third-party apps and digital wallets including Paytm, PhonePe, FreeCharge, etc. In addition to Android and iOS, many of these apps also have web versions.
The table given below has a complete list of apps and digitals wallets you can use to make online payment for UGVCL:

BHIM AppAndroid
Ola Money Post PaidAndroid
AmazonPay Bill

How to view my UGVCL bill history?

You have to be a registered user to view your UGVCL bill history (for up to 2 years) on the consumer portal.
Step 1: Go to UGVCL Consumer Portal.
Step 2:  Register on the portal and then, sign in using your user name and password.
Step 3: Add your LT / HT account by entering the Consumer Number.
Step 4: Go to History Search on the left menu bar > Bill History > Select the Billing Period > Click on the Search button.
Step 5: You can now see your bill history for the period you have chosen. You can also download your UGVCL bill in PDF format.

How to view my UGVCL payment history?

Registered users can view their UGVCL payment online history on the consumer portal by logging in to their account.
Step 1: Visit UGVCL Consumer Portal.
Step 2:  Sign up by providing the required details and then, sign in with your credentials.
Step 3: Enter your Consumer Number and add your LT/HT account.
Step 4: Choose History Search (seen on the left side of the page) > Payment History > Select the Payment Period > Click Search.
Step 5: Your payment history for the selected period will appear. To download your payment receipt for a particular month, click on the payment reference number.

How to download UGVCL online bill payment receipts?

Only registered users can do UGVCL online bill payment receipt download from the consumer portal.
Step 1: Go to the Consumer Portal of UGVCL.
Step 2:  Register on the portal by filling in all required details. Once registered, log in to your account. 
Step 3: Add your account by entering the 11-digit (Low-Tension users) or 5-digit (High-Tension users)
Step 4: Click on the History Search. You can see it on the left side of the page.
Step 5: Select Payment History > Payment period > Mode of Payment > Click on the Search button. Your UGVCL payment history (payment date, mode of payment, transaction status, payment reference number, etc.) will be displayed on the screen.
Step 6:  You can download the payment receipt for a particular month by clicking on the payment reference number for that month.

How to view my UGVCL consumption history?

To view your UGVCL consumption history, Visit the consumer portal >  Sign up and sign in > Add your Consumer Number > Choose History Search > Click on Consumption history.
You can also view your consumption history (for up to 6 months) by downloading and registering on the UGVCL mobile app.

How many districts are served by UGVCL?

Uttar Gujarat Vij Company aka UGVCL supplies electricity to 6 districts in the northern part of Gujarat.
Gandhi Nagar

UGVCL Contact Information

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Meera M

Meera M is a writer by profession and regular contributor to TCI.

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